As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising platforms such as Google and Meta, in order to show you personalized ads on other websites and services, and to improve the relevance of our marketing.
This may include the use of your contact information (such as your email or phone number) to match you to your profile on advertising platforms, allowing us to show you targeted advertisements. This data may be used across our affiliated brands, Dry Eye Rescue and Vision Rescue, which are owned and operated under the same corporate entity. Data is used only in compliance with applicable laws and our advertising partners' policies.
Sharing of personal information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under various U.S. state privacy laws. Depending on your state of residence, you may have the right to opt out of these activities.
To exercise your opt-out rights:
- Use the opt-out tools linked in our Privacy Policy (see “Behavioral Advertising”)
- Enable the Global Privacy Control (GPC) signal in your browser
- Contact us directly at info@dryeyerescue.com
When the GPC signal is detected, and depending on your jurisdiction, we will treat it as a request to opt out of any activity that may be considered a sale, sharing, or targeted advertising for the browser and device used to visit our site.
Privacy Policy – SMS & Cart Reminder Disclosures
Dry Eye Rescue (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and share information when you interact with our RescueLink service via SMS.
RescueLink is our SMS-based program that allows eye doctors and clinics to send personalized product recommendations, educational messages, and shopping cart reminders to their patients. These messages are designed to support treatment compliance and improve health outcomes by making it easier to review and purchase doctor-recommended products.
We collect your mobile number when:
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You verbally opt in to receive a message during your visit with your doctor, or
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You enter your phone number on one of our participating websites (e.g., visionrescue.com, dryeyerescue.com) to receive a cart link or product recommendation, or
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You opt in to receive text updates or offers via pop-ups, forms, or account creation flows.
Message Frequency:
RescueLink typically sends one message per doctor visit, and up to three follow-up reminders if you do not complete your purchase. Message frequency may vary depending on your interaction with the cart or your expressed preferences.
Cart Abandonment Tracking:
Our system may use cookies or tracking pixels to detect when a user has not completed a purchase after receiving a recommended product link. This may trigger up to three SMS reminders. The data collected is not shared with third parties for unrelated marketing.
How Your Data Is Used:
Your phone number is used strictly to send you RescueLink messages related to your care, product reminders, or educational content. We do not share or sell your information with any unrelated third-party advertisers.
Your Choices:
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at support@dryeyerescue.com. Standard messaging and data rates may apply.
